PRIVACY POLICY
Effective Date: October 27, 2024.
At Cloudmora, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit or use our services, https://cloudmora.com (the “Site”).
INFORMATION WE COLLECT
We collect personal information from users when they interact with our website. This includes:
- Name/Username.
- Email Address.
- Billing Address(es).
We collect this information when you voluntarily provide it to us, such as when you create an account, make a purchase, or contact us via email or the contact form on our Contact page.
HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
- To process and complete your purchases, including sending order confirmations and receipts.
- To communicate with you regarding your account or any issues related to your orders.
- To provide customer support and respond to your inquiries.
- To improve and personalize your experience on our website by understanding how users interact with our services.
INFORMATION TRANSFER TO OTHER COUNTRIES
We are incorporated in the Philippines. Information collected via our website, through direct interactions with you, or from the use of our help services may be transferred from time to time to our personnel, located throughout the world, and maybe viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the transborder transfer and hosting of such information.
UPDATE OR CORRECT YOUR INFORMATION
Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us to:
- Update or correct your personally identifiable information.
- Change your preferences with respect to communications and other information you receive from us.
- Delete the personally identifiable information maintained about you on our systems.
To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access, making corrections, or account deletion. You are responsible for maintaining the secrecy of your unique password and account information at all times. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.
INFORMATION RETENTION PERIOD
We keep your information only so long as we need it to provide service to you and fulfill the purposes described in this policy. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll remove it from our systems.
DATA PROTECTION
We implement various security measures to ensure the protection of your personal information. This includes encryption of sensitive data and secure servers to safeguard against unauthorized access or disclosure. We cannot, however, ensure or warrant the absolute security of any information you transmit to us or guarantee that your information on the service may not be accessed, disclosed, altered, or destroyed due to a potential breach of our security measures.
YOUR CONSENT
By using our service, registering an account, or making a purchase, you consent to this Privacy Policy.
TRACKING AND ANALYTICS
We use digital analytics solutions to measure and analyze traffic on our website. These tools help us better understand how users engage with our website, and they provide insights to improve our services.
ADVERTISING AND RETARGETING
We use retargeting methods to advertise our services to users who have previously visited our site. Retargeting involves showing you Cloudmora-related advertisements on other websites based on your previous interactions with our website.
PAYMENT INFORMATION
If you make a purchase on our website, we collect payment information to process your order. This may include credit card details or other payment methods. Payments on our website are one-time or recurring, depending on the services you choose. All payment data is securely handled and encrypted by our third-party payment processor.
USER RIGHTS
You have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your information.
- Request that we delete your personal data, except for information we are required to retain by law.
THIRD-PARTY SHARING
We do not share your personal data with third parties, except as necessary to provide our services (e.g., payment processors) or when required by law.
CHANGES TO OUR PRIVACY POLICY
If we decide to change our Privacy Policy, we will post those changes on this page, and/or update the Privacy Policy modification date above.
CONTACT US
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, you can contact us via email at info@cloudmora.com or visit our Contact page.
