TERMS AND CONDITIONS

Effective Date: November 03, 2024.

Welcome to Cloudmora. These Terms and Conditions (“Terms”) govern your use of our website, https://cloudmora.com (the “Site”), and any purchases or services offered through the Site. By accessing or using the Site, you agree to comply with and be bound by these Terms, which apply to the entire website and any email or other type of communication between you and Cloudmora. If you do not agree with these Terms, please refrain from using the Site.

GENERAL INFORMATION

The Site is operated by Cloudmora, located in the Philippines. These Terms apply to all users of the Site, including but not limited to visitors, customers, merchants, and contributors of content.

USE OF THE SITE

By using the Site, you represent that:

You are legally capable of entering into a binding contract.
All personal information you provide to us is accurate, complete, and up-to-date.

You agree not to use the Site for any illegal or unauthorized purposes, and you agree to comply with all applicable laws and regulations when using the Site.

PROHIBITED ACTIVITIES

When using the Site, you agree not to:

Violate any laws or regulations.
Infringe upon the rights of others, including intellectual property rights.
Upload or transmit viruses or other malicious code.
Engage in any activity that disrupts the operation of the Site or harms its users.

We reserve the right to take appropriate action, including terminating your access to the Site, if we believe you are engaging in prohibited activities.

USER ACCOUNTS

To access certain features of the Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your username and password, and for any activity that occurs under your account.

We reserve the right to terminate or suspend your account if we suspect any unauthorized activity or breach of these Terms.

INDEMNIFICATION

You agree to indemnify and hold Cloudmora harmless from any claims, damages, liabilities, costs, and expenses, including legal fees, arising out of your use of the Site or any violation of these Terms.

PURCHASES AND PAYMENTS

If you choose to make a purchase on the Site, you agree to provide accurate and complete payment information. We offer both one-time and milestone payment options, and you agree to pay for any services or products you order.

Online Payments: We accept payments via third-party payment processors, and you are responsible for ensuring that all payment information is accurate.
- One-time Payment: A single payment made in full at the time of purchase for services or products, with no further payments required.
- Milestone Payment: For certain purchases, payments may be divided into two stages. An initial deposit (50%) is required before the project begins, with the remaining balance due upon project completion. This payment structure will be outlined in your purchase agreement, and you agree to fulfill each payment as per the agreed milestones.

We reserve the right to refuse or cancel any order at our discretion. In such cases, we will notify you and refund any applicable charges.

REFUNDS AND CANCELLATIONS

Refunds and cancellations may be available for certain services, subject to the following Terms outlined below:

Refunds are available only if the project has not started. Once work has begun, no refunds will be issued.
For services requiring an initial deposit, this payment is non-refundable due to resource and tool allocation.
- Clients can choose whether to proceed with the project. If a client decides not to continue, no deliverables will be provided, and the remaining balance will not be due. If the client chooses to proceed, the full remaining balance must be paid before delivering the final product.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Cloudmora shall not be liable for any direct, indirect, incidental, or consequential damages that result from your use of, or inability to use, the Site or any products or services purchased through the Site.

NO WARRANTIES

The service is provided to you “AS IS” and “AS AVAILABLE,” without any warranties of any kind. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee that the service will operate without interruptions or be error-free.

Some jurisdictions may not allow the exclusion of implied warranties or limitations on consumer rights, so these exclusions may not apply to you

YOUR SUGGESTIONS

Any feedback, ratings, comments, ideas, improvements or suggestions (collectively, “Suggestions”) provided by you to us with respect to the service shall remain the sole and exclusive property of us. We shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you.

TYPOGRAPHICAL ERRORS

If Cloudmora Service is listed with an incorrect price or information because of a typographical error, we can cancel or refuse any orders placed at that incorrect price. This applies even if the order has been confirmed and your credit card has been charged. If your credit card has already been charged and we cancel your order, we will promptly issue a credit to your card or payment account for the amount charged.

CHANGES TO THESE TERMS

We may update these Terms from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. It is your responsibility to review these Terms periodically to ensure you are aware of any changes.

UPDATES TO OUR SERVICE

We may provide enhancements or improvements to the features and functionality of the Cloudmora Service, which may include patches, bug fixes, updates, upgrades and other modifications (“Updates”). These Updates may modify or remove certain features and/or functionalities of the Cloudmora Service. You agree that we have no obligation to:

Provide any Updates.
Continue to offer or enable any particular features and/or functionalities of the Cloudmora Service.

All Updates will be considered an integral part of the service and will be subject to these Terms of Agreement.

CONTACT US

If you have any questions or concerns regarding these Terms, please contact us via email at info@cloudmora.com or visit our Contact page.